Open Estates are members of The Property Ombudsman, UKALA and Safe Agent. As such we abide by strict codes of practice. This ensures that all our customers, be they buyers, sellers, landlords or tenants, receive the highest levels of customer service.

We are also members of a Client Money Protection Scheme, provided through our membership of UKALA.

codes of practice Please click on the image to the left to view our Client Money Protection certificate.

codes of practice Being a member of Safe Agents, and therefore being registered as a Safe Agent by them, demonstrates our commitment to be a responsible agent. It evidences our membership of a Client Money Protection Scheme. Please click on the logo to view their website.

codes of practice UKALA is a governing body for those agents involved in the lettings industry. By being members we agree to abide by their codes of practice. Our Client Accounts are periodically surveyed to ensure we are complying with our legal requirements. Through this membership we are also covered by a Client Money Protection Scheme, meaning your money is always safe. For further information on this cover, please feel free to contact us. For information on UKALA, please click on the logo to be taken to their website. Please click here for the Member Guidance Document.

codes of practice The Property Ombudsman is a leading independent scheme, which provides both customers and agents with a dispute resolution service. Established in 1990, this service is free, independent and impartial. Click on their logo to go to their website.